iNdexEverything you need to run your business calls
From a single number for a sole proprietor to a multi-department phone system — configured by you, in minutes.
Local business numbers
Choose a geographic number in major South African cities, or bring your existing number to iNdex Voice (porting on request).
Android app
Make and receive business calls from the iNdex Voice app with native incoming-call screens, Bluetooth headsets and speakerphone. iOS is on our roadmap.
Web phone
Make and take calls from your browser in the iNdex Voice web app — ideal at a desk with a headset.
Extensions for every employee
Each team member gets an extension (like 101) and can use the app on more than one device.
Ring groups
Ring a whole team at once so the first available person answers.
Call queues
Hold callers in a queue with music while your agents finish other calls.
Auto-attendant (IVR)
Greet callers and let them press a key to reach the right department or dial an extension directly.
Business hours and holidays
Weekly schedules with multiple periods per day, public holidays, and separate after-hours routing.
Call forwarding
Forward an extension to a mobile number always, when busy, or when unanswered.
Voicemail
Personal voicemail per extension. Listen, download and delete from the app or browser.
Call history
Incoming, outgoing and missed calls with full routing details for every call.
Optional call recording
Record calls for quality and training, with configurable retention and secure, expiring playback links.
Fraud protection
International and premium-rate calling are blocked by default, with spending and concurrency limits on every account.
Usage and billing
See minutes, numbers and charges for the month at a glance.
Built for security and privacy
Calls are encrypted between the app and our platform (TLS and SRTP). Your data is isolated from other customers, access is role-based, and every administrative change is audit-logged. Call recording is off by default and can only be enabled after you accept your consent obligations.
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